Epygi Quadro-6L

Epygi designed the Quadro 6L for environments that require multiple ringing phones and shared trunk appearance visibility. It economically delivers a wealth of PBX features like voice mail, auto attendant, on-hold music or messaging, caller ID with distinctive ringing, call pickup, paging and intercom while providing key-system features in the default setup. The Quadro 6L provides for as many as ten local IP extensions via the LAN connection. Users choose from a variety of  IP telephone sets with buttons that can be programmed for incoming phone lines and additional features. The Quadro 6L includes six separate FXO ports for PSTN lines, plus a WAN port for optional Internet calls.

Epygi Quadro6L Highlights

• Key System Simplicity
• True IP Solution
• Turn Key Installation
• No Expensive Licenses

Legacy Phone System Replacement
Epygi designed the Quadro 6L for deployment right out of the box as a turnkey solution. Using advanced plug-andplay IP phones and multiple FXO ports for PSTN access, this IP PBX functions as a key-system by default. As a bonus, Epygi delivers features not found on traditional key systems. Business enhancements include after-hours auto attendant and unified messaging among many others.

Effortless Administration
Sophisticated auto-recognition and auto-configuration capabilities between the Quadro 6L and Aastra phones simplify installation and operation. The administrator can modify automatic assignments through the graphical user interface.

Epygi Quadro6L Key Features

• Call Answering Features
• Call Queue
  Incoming callers can be held in a queue while they listen to a customizable recorded message. The caller can be sent to voicemail or redirected to another extension if no one picks up
• Multi-Company Receptionist
  One receptionist can answer calls from predetermined PSTN/IP lines, each identified to a specific company
• Simultaneous Ring
  While covering several managers’ extensions, a receptionist’s phone will ring simultaneously with each extension, showing which manager is being called, with the caller ID
• Extension Status
  A receptionist’s phone can be used to monitor multiple managers’ phones providing information on the extension’s status (off-hook, on-hook, do-not-disturb) before taking action
• Call Pickup
  Pickup groups may be defined with a group of extensions. Any phone in the office can be used to answer a call that is ringing on another extension within the pickup group
• Call Hunt
  Allows calls to ring in on a number of lines so that the first available person can answer.
• Auto Attendant with Interactive Voice Response
  An interactive voice response (IVR) system replaces the human operator and directs callers to the appropriate extensions or voice mailboxes. VoiceXML v2 is an XML-based language (eXtensible Markup Language) created to develop speech user interfaces for telephone users. It engages users through pre-recorded or synthesized audio prompts.
• Call Management Features
• Call Hold
  Keeps one line "off hook" and connected while the user makes or receives a call on another line. The user can take the original part off hold and resume the conversation.
• Call Transfer
  Transfer enables a user to forward an incoming call to another telephone or extension
• Call Waiting
  Signals a recipient that he has an incoming call on an engaged line and allows him to hold his current call, in favor of taking the second one and then switching back to his original caller.
• Three-way Conferencing
  Allows the caller and two other parties to speak together on one connection.
• Call Park
  When a call is placed in “park” it is put on hold at a specific extension number to be resumed by someone at another phone. That person can pick up the call by keying the displayed extension number. If no one is available to take the call at the other location, it will “ring back" to the original extension alerting the person who originally parked the call.
• Call Screening Features
• Direct Transfer to a Voicemail Box
  Allows a caller to be transferred directly to the voicemail of another user.
• Call Blocking
  Prevents calls from reselected numbers from ringing through, giving users the opportunity to avoid unwanted callers
• Hiding Caller ID
  A caller can block her phone number from being identified by the call recipient
• Do Not Disturb
  User instructs PBX to route all his incoming calls directly to voice mail. The phone on his desk does not ring.
• Away from the Phone
• Receive Notification of System Events via Text Message
  Choose to receive notice of “events” (calls, voice mails, etc.) from the PBX to your mobile phone as a text message.
• Voice Mail
  Also known as a VMS, voice mail is a centralized system of managing phone messages for a group of people. Voice mail allows users to receive, answer and manage their phone messages from different locations, sometimes tailoring a response to different callers.
• Call Forwarding
  Allows users to program the PBX to automatically redirect incoming calls to another number--a mobile phone or home phone for example.
• Unified Messaging
  Integrates different message types: voice mail, email, text messaging, fax, into a single box that is accessible from a variety of devices: phone, PC, mobile phone, PDA.
• Conveniences
• Intercom
  Room to room communication on telephone sets
• Auto-Redial
  Callers who get a busy signal will be alerted if the line they are calling becomes available during a specified period of time. A distinctive ring functions as an alert for when the call is connected. One need only pick up the phone to be connected to the number they were trying to reach.
• Speed Dial
  The user "saves" frequently called numbers so that they can be dialed with an assigned shortcut of two or three digits.
• Corporate Directory
  Provides users with the ability to scroll through a company directory list of names and numbers and dial automatically
• Call Paging
  User dials in to overhead or external speakers to make voice announcements. Can be set up with speakerphones or specific groups of speakerphones
• Utilities
• Hold Music (WAV File Upload)
  Allows callers to hear music or a recorded message while on hold or waiting for other participants to arrive for a conference call
• T.38 FAX, FAX Relay and Clear Channel Fax
  The T.38 fax relay standard permits faxes to be transported across IP networks between existing fax terminals. A clear channel gives full use of the bandwidth for this purpose.
• Cost and Bandwidth Saving Features
• Call Statistics
  The ability to track and report facts (call recipient, length of call, on-hold time, etc.) on incoming and outgoing calls per extension
• Dial Plans (call routing)
  Calls can travel through a network along a pre-determined path to accomplish a specific goal. Call routing helps determine the least expensive way to make a call or the least congested path to take. Incoming calls can be grouped according to area code and routed to specific customer service reps who manage different geographic regions.
• Time of Day Dialing
  Creates the ability to route callas according to times of day, enabling users to reselect where a call will come to them during different time periods.
• Special IP Phone Support
• Distinctive Ringing on IP Phones
  Program Aastra or Snom phones to produce distinctive ring sounds for identified callers and categorize incoming calls made to direct lines (service, sales, billing, etc.).
• Directory for Aastra and Snom Phones
  Quadro IP PBX can automatically load a directory of company extensions onto SNOM 360 and Aastra 480i phones (using simple XML scripting). Users mouse-click on their computers to dial company extensions through their telephones.
• Lifeline Port
  In the event of power failure, Quadro provides access for one dedicated phone to the PSTN network for emergency services (except ISDN models)
• Administrative Functions
• Enhanced IP Phone Support
  Certain popular IP phones can be automatically configured by the Quadro resulting in a plug and play installation
• Quadro FXO Auto Configuration
  Quadro IP PBX detects and automatically configures ports added via the Quadro. The new ports appear in the IP PBX GUI.
• Voicemail Setup via Phone
  Voice-enabled wizard guides users through setting up the personal recorded username, password and voicemail greeting for each extension
• CDR Tags for Billing
  Eliminates hand-coding of invoices by department, etc.
• Daylight Savings Time Adjustment
  Quadro IP PBX automatically adjusts for daylight savings time.
• Automatic Backup/Download of Quadro Configuration
  Automatic scheduled backups and downloads of Quadro’s configuration to a LAN PC or WAN location
• Automatic Quadro Firmware Update
  Quadro detects newer versions of its IP phone firmware and automatically installs updates from an Epygi-hosted site
• IP Phone Plug-and-Play
  IP phones automatically acquire an extension on the system and auto-configure without user intervention
• Automatic Firmware Updates for Aastra and Snom IP Phones
  Quadro identifies the firmware on each installed IP phone (Aastra and/or Snom) and automatically loads proper firmware version.

Telephony

• Voice Features
  • Voice Coding G.711, G.726 (16, 24, 32, 40 Kbps), G.729, iLBC (13,33 kbit/s, 15,2 kbit/s);
  • (ITU-T: G711, G.726, G729 Annex A; RFC 3951 :iLBC; IETF;ITU-T Q.23, Q.24, Bellcore GR.506, GR.181; ITU-T G.168- 2000, 2002; ETS_300659_1,2,3)
  • NAT traversal (both manually and STUN)
  • VAD, CNG, G.168 echo cancellation
• Bandwidth Requirements
  Per call WAN bandwidth requirements for the following codecs (non-encrypted/ VPN encrypted):
  • G.711 : 20 msec (84 kbps/105 kbps)
  • G.726-16 : 20 msec (37 kbps/59 kbps)
  • G.726-24 : 20 msec (45 kbps/65 kbps)
  • G.726-32 : 20 msec (52 kbps/74 kbps)
  • G.726-40 : 20 msec (60 kbps/80 kbps)
  • G.729a : 20 msec (29 kbps/49 kbps)
  • iLBC : 30 msec (27 kbps/41 kbps)
• PBX Features
  • Call blocking*,
  • Forwarding,
  • Hold,
  • Transfer*
  • Call relay*,
  • Call waiting*
  • Caller ID Detection,
  • Voice mail*
  • Call park*,
  • Pickup*,
  • Paging*,
  • Intercom*
  • Multilevel auto attendant with Interactive Voice Response (IVR) and VoiceXMLv2 support*
  • Voice mail with SMS notification*
  • Distinctive ringing*
  • Speed dialing*
  • Many extension ringing*
  • Receptionist
  • Call hunting*,
  • Hiding Caller ID*
  • Automated Call back from Auto Attendant*
  • Hold music
  • Call statistics
  • Do Not Disturb service*
  • Unified messaging*
  • 3-way conferencing*
  • T.38 fax, fax relay and clear channel fax*
  • Unified Fax Messaging*
  • Busy auto-redial*
  • Directory assistance*
  • Dial plans (call routing)*
  • IP Routing*
  • Call Queue*
  • Key System Emulation (Aastra 55i, 57i, 9133, and 480i models as of February, 2008)
• Call Signaling
  • SIP on the WAN and LAN side (RFCs: 3261, 3263, 3265, 3311, 3323, 3324, 3325, 3428, 3515, 3578, 3581, 3725, 3891, 3892, 3842, 3856, 3863, 4028, 4235)
  • SDP (RFC 2327)
  • RTP (RFCs: 1889, 1890, 2833, 3389, 3550, 3551, 3555, draft-ietf-avt-rfc2833bis-05, draft-ietf-avt-rtp-ilbc-o5), in band and out of band signaling support
  • RTP Proxy
  • Fax over IP (ITU_T: T4, T30, T38, V17, V21, V27 ter, V29).
• POTS Signaling
  • Loop start
  • FSK and DTMF caller ID support

Connectivity

• LAN IP Phones
  • 10 SIP phones
  • Remote IP extensions may be enabled for all IP phones.
• System Capacity
  • 10 simultaneous VoIP calls with external parties
  • Remote IP extensions may be enabled for all IP phones.
• Premise Connection
  • IP Phones
  • 1 Ethernet 100BASE T (RJ45).
• Uplink Connection
  • 6 FXO ports to the Central Office (RJ11)
  • 1 Ethernet 10BASE T (RJ45)
• Billing
  • Radius Client (RFCS: 2865, 2866)
• Extensions
  • Up to 100 extensions including virtual, remote and local.
  • Extensions can be registered on different SIP servers.

Internet

• STUN/NAT traversal (RFC 3489)
• IPSec VPN with DES, 3DES and AES encryption in tunnel mode (RFCs: 2402, 2406, 2409).
• Manual and automatic IKE key support
• PPTP VPN
• L2TP VPN
• Firewall security via:
  • NAT (Network Address Translation)
  • IDS
  • Policy and service-based filtering
  • Stateful inspection firewall
• DHCP server on the LAN side
• DHCP client on the WAN side
• DNS server with forwarding functionality
• SNTP (Simple Network Time Protocol) server/client for computer clock synchronization
• PPPoE connection to the ISP with PAP/(MS)CHAP authentication
• IP DIFFSERV for QoS
• Mail client to send voice and fax messages (.wav and .tif) as e-mail attachments and system notifications.
• DNS (DYNDNS) support with third party
• NAT/Router with port forwarding and port translation

System

• Management
  • Multilingual WEB interface accessible from LAN and WAN (HTTP/HTTPS),
  • Password control
  • Remote diagnostics and software upgrade
  • Auto-provisioning
  • VoIP Carrier Wizard
  • Downoad/restore configuration
  • Legible and editable configuration files
  • Auto-configuration of IP phones via TFTP and HTTP.
  • SNMP monitoring and configuration
  • Third Party Call Control XML RPC is available to order
  • Reset button with factory reset option
  • Custom Language Pack
  • Outlook Feature
  • Hot Call
• Diagnostics/Testing
  • LEDs: Busy, Info/Fault, FXO1, FXO2, FXO3, FXO4, FXO5, FXO6.
  • Remote testing and VoIP diagnostics
  • Power-up diagnostics

Environmental

• Physical Dimensions
  • Desktop devices, wall-mountable:
  • Measurements: 7.41” x 6.24” x 1.77” (19 x 16 x 4.5 cm)
  • Weight: 13 ounces (360 g)
• Conditions
  • 41°F - 104°F (5°C - 40°C) operating temperature
  • 41°F - 140°F (5°C - 60°C) storage temperature
  • 5% - 90% non-condensing humidity
• Power Supply
  • Input 100 - 240 VAC; 50/60 Hz; 0.5 A
  • Output 12.0 VDC; 1.5 A
• Regulatory Compliance
  • Safety: UL 60950; CSA 22;
  • EMC: FCC Part 15 Class B; EN55022 Class B, EN55024;
  • Telecom: CTR21/TBR21, AS/ACI.