Polycom Soundpoint IP 550

Cutting-edge SIP feature set meets Polycom® HD Voice™ technology

• Four-line manages phone Revolutionary voice quality with Polycom HD Voice technology
• Cutting-edge SIP features
• Backlit, easy-to-read LCD with support of Asian characters
• Interoperability with leading SIP-based IP PBX and Softswitch platforms 

Unparalleled Sound Quality
The SoundPoint IP 550 desktop phone features Polycom’s revolutionary HD Voice™ technology, which brings life-like richness and clarity to every call.1,5 Polycom HD Voice technology incorporates wideband audio for over twice the voice clarity; Polycom’s patented Acoustic Clarity Technology for crystal-clear, noise- and echo-free sound, plus best-in-class system design for high-fidelity, faithful voice reproduction.

Comprehensive, Cutting-Edge Feature Set
The SoundPoint IP 550 desktop phone delivers advanced features and capabilities, such as shared call/ bridged line appearance, busy lamp field (BLF), presence, text messaging, and buddy lists. The SoundPoint IP 550 phone also boasts an integrated XHTML micro-browser that allows users to take advantage of productivity-enhancing Web-based applications. Add the support of four lines, a backlit, highresolution, easy-to-read graphical display and flexible customizations options, and it becomes clear why the SoundPoint IP 550 is certain to meet the voice communication needs of the most demanding managers and professionals.

Efficient Installation and Provisioning
The SoundPoint IP 550 desktop phone is engineered to make installation, configuration, and upgrades as simple and efficient as possible. The phone’s built-in IEEE 802.3af PoE circuitry and a dual-port Ethernet switch enable flexible deployment options and savings on cabling expenses. The SoundPoint IP 550 phone supports remote, zero-touch provisioning and upgrades from a variety of servers, including FTP, TFTP, HTTP, or HTTPS. To ensure reliable, uninterrupted performance, the phone supports boot4 and call server redundancy.

Broad Interoperability
The SoundPoint IP 550 desktop phone has been tested and certified to deliver comprehensive interoperability and extensive feature support with leading SIP-based call control platforms by BroadSoft, Sylantro, Interactive Intelligence/Vonexus, Digium, and other Polycom Technology and Interoperability Partners. The phone also interoperates with Microsoft® Live Communications Server (LCS) 2005 for telephony and presence. Therefore, whether the SoundPoint IP 550 phone is deployed in conjunction with an IP PBX or a hosted VoIP service, you can rely on it to deliver on its promise of outstanding sound quality and industry-leading SIP feature set.

Polycom IP Phone Comparison Chart

Lines (Directory Numbers)
• Up to 4 lines with up to 2 concurrent calls per line
Display
• 320 x 160-pixel backlit grayscale graphical LCD
• White LED backlight with custom intensity control
Feature Keys
• 4 context-sensitive “soft” keys
• 26 dedicated “hard” keys
- 4 line keys with bi-color (red/green) LED
- 8 feature keys
- 6 display/menu navigation keys
- 2 volume control keys
- Illuminated mute key
- Illuminated headset key
- Illuminated hands-free speakerphone key
- Dedicated hold key
Headset Compatibility
• Dedicated RJ-9 headset port
- Amplified headsets are recommended
Hearing Aid Compatibility
• Compliant with ADA Section 508 Recommendations: Subpart B 1194.23 (all)
• Hearing Aid Compatible (HAC) handset for magnetic coupling to approved HAC hearing aids
• Compatible with commercially-available TTY adapter equipment
Audio Features
• Polycom HD Voice technology delivers life-like voice quality for each audio path - the handset, the hands-free speakerphone, and the optional headset1, 5
• Full-duplex hands-free speakerphone
- Type 1 compliant with IEEE 1329 full duplex standards
• Frequency response - 100Hz - 7kHz for handset, optional headset and hands-free speakerphone modes
• Codecs: G.722 (wideband), G.711 ?/A, and G.729A
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise fill
• DTMF tone generation / DTMF event RTP payload
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• Acoustic echo cancellation
• Background noise suppression
Call Handling Features
• Shared call / bridged line appearance
• Flexible line appearance (one or more line keys can be assigned for each line extension)
• Busy Lamp Field (BLF)
• Distinctive incoming call treatment / call waiting
• Call timer
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local three-way conferencing
• One-touch speed dial, redial
• Call waiting
• Remote missed call notification
• Intercom
• Automatic off-hook call placement
• Do not disturb function
Other Features
• Interoperability with Microsoft LCS 2005 for telephony and presence
• Local feature-rich GUI
• Time and date display
• User-configurable contact directory and call history (missed, placed, and received)
• Customizable call progress tones
• Wave file support for call progress tones
• Unicode UTF-8 character support. Multilingual user interface encompassing Chinese, Danish, Dutch, English (Canada / US / UK), French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish
Protocol Support
• IETF SIP (RFC 3261 and companion RFCs)
Network and Provisioning
• Two-port 10/100 Mbps Ethernet switch
• Manual or dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• FTP / TFTP / HTTP3 / HTTPS3 server-based central provisioning for mass deployments
• Provisioning4 and call server redundancy supported
• Web portal for individual unit configuration
• QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP
• Network Address Translation (NAT) – support for static configuration and “Keep-Alive” SIP signalling
• RTCP support (RFC 1889)
• Event logging
• Syslog
• Local digit map
• Hardware diagnostics
• Status and statistics reporting
Security
• Transport Layer Security (TLS)4
• Encrypted configuration files4
• Digest authentication
• Password login
• Support for URL syntax with password for boot server address
• HTTPS secure provisioning3
• Support for signed software executables3
Power
• Built-in, auto-sensing IEEE 802.3af Power over Ethernet
• External Universal input AC adapter (included; 24V DC @ 500mA min.)
Approvals
• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• AS/NZS CISPR 22 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
• ROHS compliant
• Anatel
• GOST
• C-tick
• CCC
Safety
• CE Mark
• EN 60950-1
• IEC 60950-1
• AS/NZS 60950-1
• UL/C-UL
Operating Conditions
• Temperature: +10 to 40°C (+50 to 104°F)
• Relative Humidity: 20% to 85%, non-condensing
Storage Temperature
• -40 to +70°C (-40 to +160°F)
SoundPoint IP 550 Comes With:
• SoundPoint IP 550 console
• Handset with handset cord
• Base stand
• Network (LAN) cable
• Universal power adapter (including country-specific cord kit)
• Quick Start Guide
• Product registration card
Size
• 10.5 in x 6 in x 7.5 in x 2.5 in
(26.5 cm x 15 cm x 19 cm x 6.5 cm) (W x H x D x T)
Weight
• Phone weight: 2.75 lb (1.26 kg)
Part Numbers / UPC Codes
• 2200-12550-001 / 610807526773 for NA, CALA, Taiwan
• 2200-12550-015 / 610807526742 for UK, Ireland, HK, Singapore, Malaysia
• 2200-12550-122 / 610807526735 for Europe, India, Rest of the World
Unit Box Dimensions / Weight
• 12.5 in x 13.25 in x 3.5 in
• 2045 g
Master Carton Quantity
• Five
Country of Origin
• Thailand
Warranty
• 1 year